📄 Terms & Conditions — NextStop Imports

Welcome to NextStop Imports. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

NextStop Imports (“we”, “our”, “us”) operates an online store offering imported chocolates, snacks, and lifestyle products.

By placing an order, you agree to comply with all policies listed on our website.

We strive to display accurate descriptions, images, and details of all products.

However, slight variations in packaging, colour, or design may occur depending on the manufacturer.

Imported products may have foreign-language labels; translated details will be provided wherever possible.

All prices listed on our website are in Indian Rupees (₹).

Prices may change without prior notice.

Payment must be completed before order processing.

An order is confirmed only after successful payment.

Orders are processed within 24–48 hours after payment confirmation.

Delivery timelines may vary based on location, courier delays, or unforeseen conditions.

Free delivery is available on orders above ₹500.

Returns are accepted only for damaged, defective, or incorrect items.

Issues must be reported within 24 hours of delivery with photos/video.

Food and perishable items are non-returnable.

Refunds are processed within 2–5 business days after approval.

Please refer to our Return & Refund Policy for full details.

Orders can be cancelled before they are shipped.

Once shipped, cancellation is not possible.

Refunds for cancelled orders (if any) follow our standard refund timeline.

You agree not to:

Misuse the website or attempt unauthorized access

Copy, distribute, or modify website content without permission

Engage in fraudulent activities or false orders

We respect your privacy.

Any personal information provided is used solely for order processing and communication.

We do not sell or share your data with third parties except courier partners.

Please refer to our Privacy Policy for more details.

NextStop Imports is not responsible for:

Delays caused by courier partners

Melted chocolates due to weather conditions

Damages caused after delivery

Incorrect addresses provided by customers

Imported items may have minor transit dents or packaging variations — refunds are not provided for packaging-only issues unless the product inside is damaged.